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Privacy Policy

OVERVIEW

At Funeral Directors Life Insurance Company, we understand that privacy is an important issue for visitors to the FDLIC Web sites. The following information is designed to help visitors understand what information we gather from our site, and how we handle the information once we gather it.

PERSONAL INFORMATION COLLECTED ON THIS WEB SITE

Funeral Directors Life Insurance Company collects personal information that site visitors provide when they complete any online form, application, or survey.Information provided in a request for service or information is forwarded to the FDLIC affiliate or agent that will respond to the request. If site visitors express interest in an appointment with an FDLIC representative, the information they provide online is forwarded to an FDLIC representative in the area in which the site visitor lives.Funeral Directors Life Insurance Company may contact visitors who have submitted a request for additional information about the request.Funeral Directors Life Insurance Company may use information submitted in one of our online forms to ask site visitors to complete a voluntary customer satisfaction survey. In order to understand consumer preferences, Funeral Directors Life Insurance Company may combine survey response information with information about customers who recently purchased products.Funeral Directors Life Insurance Company does not rent or sell visitors' personal information to non-affiliate companies without the consent of the visitor.

SITE VISITORSHIP DATA COLLECTED ON THIS WEB SITE

Funeral Directors Life Insurance Company uses aggregated site visitorship data to improve the content and services offered to its site visitors. Funeral Directors Life Insurance Company reports site visitorship data on an aggregate, anonymous basis, which means no personal information is associated with it. This data can include:How many people visit our site;The pages they visit;How long they stay on our site; andThe domain name of the site visitors are connecting from (aol.com for example).

FDLIC'S USE OF COOKIES

'Cookies' are small text files that a Web site transfers to a site visitor's hard disk or browser for added functionality, or for tracking Web site usage. We do not use cookies to gather personal information like a person's name or e-mail address. In order to measure the effectiveness of our online presence, FDLIC uses cookies to identify repeat visitors to our Web site, to determine the path visitors take on our site, and to identify visitors who came to FDLIC as the result of a link on a third party Web site. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

SECURITY

When visitors submit information using one of our online forms, Funeral Directors Life Insurance Company uses SSL (Secure Socket Layer) encryption technology to protect the information they submit. This technology protects visitors from having their information intercepted by anyone other than Funeral Directors Life Insurance Company while it is being transmitted.Funeral Directors Life Insurance Company works hard to ensure that our systems are secure and that they meet industry standards. Where appropriate, we employ firewalls, encryption technology, user authentication systems (e.g., user names and passwords) and access control mechanisms to control access to systems and data.

HYPERLINKS

This Web site contains hyperlinks or 'links' to other sites, and other sites may 'link' to this site. Web sites linking to and from this site may have different privacy practices from the ones described here for www.funeraldirectorslife.com. Visitors to our site should read the privacy statements of other Web sites they visit. This privacy statement applies solely to information collected by this Web site.

CHANGES TO FDLIC'S INTERNET PRIVACY POLICY

Funeral Directors Life Insurance Company may, from time to time, make changes to this policy. We recommend that visitors to this site re-visit this privacy policy on occasion to learn of new privacy practices and changes to our policy.

HOW TO GET IN TOUCH WITH FDLIC ABOUT THIS PRIVACY POLICY

It's important to us at Funeral Directors Life Insurance Company to hear what visitors have to say about our services, and our policies. If site visitors have any questions, concerns, or complaints about this Privacy Policy, or want to let us know what they think about any of our on-line products and services, they can use our 'Contact Us' form accessible from every page on this site, or they can send an email directly to our Webmaster by writing to webmaster@funeraldirectorslife.com.